Round Marble Elegant Ceramic Mug Coffee Coaster

Estimated Delivery Time:25days

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Weight	0.5 g
Dimensions	27 × 17 × 15 cm
Material	Ceramic
Style	Europe
Color	White,golden
Shape	Octagon,Round,Square
Applications	Party,weding,restaurant, kitchen, home, afternoon tea, breakfast
Pattern Type	Marble
Type	Ceramic
Size	9.39.30.7cm,9.89.80.7cm
Use	Kitchen accessories
Weight	200g+-10g
Feature	Eco-friendly
Package Size:	27cm x 17cm x 15cm (10.63in x 6.69in x 5.91in)
Package Weight:	0.5kg (1.10lb.)

Weight

0.5 g

Dimensions

27 × 17 × 15 cm

Material

Ceramic

Style

Europe

Color

White,golden

Shape

Octagon,Round,Square

Applications

Party,weding,restaurant, kitchen, home, afternoon tea, breakfast

Pattern Type

Marble

Type

Ceramic

Size

9.3*9.3*0.7cm,9.8*9.8*0.7cm

Use

Kitchen accessories

Weight

200g+-10g

Feature

Eco-friendly

Package Size:

27cm x 17cm x 15cm (10.63in x 6.69in x 5.91in)

Package Weight:

0.5kg (1.10lb.)

SHIPPING AND DELIVERY

How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?
Shipping time varies by location. These are our estimates:

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS in Euro DHL.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

SHIPPING TIME
Shipping time varies by location. These are our estimates:

LOCATION	*ESTIMATED SHIPPING TIME
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Davinci Demo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of davinci.alidropship.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.